Smart Role Management

The "Smart Role Management Tool" expands, accelerates and simplifies the basic functionality of role management in the Microsoft System Center Service Manager® console many times over. Shortening the effort per task by hours is possible. Roles and their properties can be viewed and edited in the tool faster, easier and clearer.

What can it do?

  • Standard Setting Options: Access all standard Service Manager role management form settings.

  • User Role Membership Search: Quickly search for a user's role membership.

  • Membership Type Determination: Identify the membership type of a user to a role, distinguishing between Active Directory role membership and direct membership via username.

  • Advanced Role Editing: Edit roles extensively with filterable settings, full-text search, sortable columns, and the ability to activate or deactivate settings.

  • Enhanced Information Display: Gain more insights into role settings with an additional column for "Name."

  • Role Duplication: Easily duplicate roles along with all their settings.

  • Edit and Save Role Settings: Modify role settings and save the changes effortlessly.

  • Role Comparison: Compare two roles of your choice, analyzing their settings.

  • Save Comparison Changes: Make changes to both roles in the comparison and save the modifications for each role.

Your Benefits

  • Effortless Role Administration: Simplify Service Manager roles with Smart Role Management for quick and easy administration.

  • Time-Saving User Preferences: Eliminate hours spent searching for user preferences.

  • Rapid Return on Investment (ROI): Experience a swift return on investment shortly after adopting Smart Role Management.

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